Waiting kaafi hua aur baar-baar repeat karna pada information
Main soch rahi thi software purchase karne se pehle ki jaldi kaam shuru karungi, par yeh process thoda frustrating raha. Sales aur pre-purchase mein baar baar wahi questions pooche ja rahe the, jaise ki mera kaam kya hai ya konsa feature chahiye. Har baar se same bataana thoda boring laga, lagta tha ki system mein thoda automate kar sakte the. Sign-up aur payment ke dauran bhi thoda wait karna pada confirmation ke liye, wo theek bhi tha par zyada mat ho jaye yeh better tha. Training toh theek thi, par uske baad bhi dialer aur database setup mein thoda confusion raha, jiske liye support se baat karni padi. Support team generally helpful thi, lekin kabhi kabhi lagta tha ki jawab dene mein time lag raha hai. Mujhe yeh lagta hai ki agar thoda process streamline kar dete toh customers ko zyada patience rakhna nahi padta.