Waiting for response that never clicked

Waiting for response that never clicked

At first, I tried reaching out to support multiple times, asking about the dialer setup and some database queries. The responses were delayed by days, which made me feel stuck. Eventually, when I did get an answer, it was generic and not very helpful for my issue. It took too long to get any meaningful help on the phone. This lack of responsiveness made me question how reliable telephonic support was for real-time problems. While the software itself seemed decent, support definitely did not meet my expectations. The moment it clicked was when I realized I’d have to figure things out mostly on my own.