3 out of 53 of 5Verified purchaseSales and pre-purchase
Waiting felt longer than it should
I've contacted the team multiple times before signing up, hoping to clarify some details about the invoicing and subscription options. Initially, the responses were prompt and seemed helpful, but over time the follow-ups slowed and I had to nag a bit. The people on the calls were polite, but sometimes I felt my queries weren't fully understood or addressed. On the plus side, the initial signup process was smooth, and the payment mechanism worked well. But the inconsistent responsiveness left me unsure at moments. Overall, it was a mixed experience because their system seems solid, yet customer interaction could be more consistent and clear to avoid confusion when you’re trying to set things up in this remote work software.