Waiting during training was alright, but the follow-ups dragged a bit
Hey, so I’ve been using WFHI for a little while now and I gotta say, training went pretty well overall. The initial sessions were quite engaging, and I appreciated how clear they were about the software features like dialer and database usage. But yeah, there was quite a bit of repetition; I felt like I was waiting around during some portions of the training as things were repeated. It wasn’t huge, but it was noticeable enough to get a little frustrating. Waiting for telephonic support callbacks sometimes added to the downtime too, which was a bit annoying. Still, once I got through the onboarding, using the software and managing invoicing became pretty straightforward. The wait times weren’t the best, but it’s something I could handle since the software itself did what it was supposed to do. Mostly good experience with a small reservation on how training sessions were paced.