Waiting aur Repetition mein dikkat thi
Mujhe support se baat karte waqt kaafi baar apni baat repeat karni padi, jo thoda frustrating tha. Onboarding ke time pe kuch basic questions ke jawab mujhe baar-baar dene pad gaye, jo mujhe laga unnecessary tha. Lekin jab finally kisi ne mera query samjha, toh unhone patience se meri problem clear ki, aur solution bhi diya. Call ke dauraan average wait time thoda zyada laga, especially training ke dauran jab mujhe live help chahiye thi. Phir bhi, overall communication cordial tha, aur jo jo steps lene the onboarding ke liye, woh sahi direction mein the. Kuch updates automatic aate the, aur mujhe unka notification kaafi samajh mein aaya. Par mujhe lagta hai call support mein thodi efficiency aur honi chahiye. Database feature mein navigation thoda slow tha, par samanya upyog ke liye theek tha. Toh, mix experience raha mere liye, jisme patience rakhna pad raha tha, par end tak koi bad experience nahi hua.