Waiting aur repetition ke bina useful support chahiye tha
Support ke saath baat karte waqt mujhe lagta tha ki system me baar baar repeat karna pad raha hai same cheezein, jo time waste karne wala tha. Wait time bhi kabhi kabhi zyada lagta, jis se kaam mein rukavat hoti thi. Dialer aur database ke issues ko samajhna aur solve karwana ek lamba process tha. Training ya onboarding me jo clarity honi chahiye thi woh thodi missing thi, jis ki wajah se support call me extra explanations mangni padti thi. Main chahungi ki agle update me thoda quick aur accurate support ho jaye jisse bina zyada repetition ke har sawal ka jawab mile. Payment aur invoicing process me clarity thi, par technical problems ko jaldi solve karne wala koi fast track system nahi tha jo missing tha is experience me. Fast aur effective help hi important hai jab software complicated ho.