3 out of 53 of 5Verified purchaseTraining and onboarding
Waiting around was bit much, missed quick answers
So, when I was going through the onboarding for the software, I noticed there was quite a bit of waiting between sessions and some repetition that got a little tedious. Honestly, I was expecting a faster pace because the general idea was pretty straightforward. The training was decent enough - it covered the dialer and database features well - but sometimes I felt like I was just sitting on calls waiting for the instructor to get to the next part. It would've been way better if they had some quick reference or maybe a FAQ to cut down on that waiting time. Overall, the experience was mixed; good content but could have been a lot smoother and faster without so much downtime.