Waiting around was a bit too much this time
So, I was trying to get set up with the sales tools and the whole pre-purchase process. Honestly, the onboarding wasn't too bad overall, but there was definitely quite a bit of waiting involved for certain parts. Like when I needed to access the calling tools and dialer, it took a while for everything to be activated, which was kind of annoying. On the other hand, once the database feature was ready, I found it pretty useful and worked smoothly. The automatic updates also helped keep things fresh without me having to do anything, which I appreciated. However, the telephonic support was a bit inconsistent – some times they were quick to respond, other times I had to hold on for a while, which felt a bit frustrating. Signing up and payments were straightforward enough, so no complaints there. Overall, I felt the experience was a bit mixed because while some features worked well and made the setup easier, other parts dragged on longer than I expected. So, I guess I'd say it's an okay option if you're not in too much of a rush and don’t mind a bit of back and forth.