Waiting around but sales explained things well
Before purchasing the WFHI software, I contacted sales to understand the features and pricing. There was some repetition in explanations, which made the process feel a bit longer than necessary, especially regarding database capabilities and dialer functions. Sometimes I had to wait for callback calls, which tested my patience. However, the sales representatives were knowledgeable and transparent about what the software can and cannot do. They didn’t overpromise, which I appreciated. Their willingness to answer detailed questions helped build trust, even though I felt some parts could have been communicated more efficiently. Overall, the waiting made the process a little tedious, but the clear explanations of features and pricing made it worth it and prepared me well for onboarding. This balanced experience makes me feel confident in the product’s suitability despite the small annoyances during pre-purchase communications.