Waiting and repetition were the only notable parts
The sales process before purchase involved a fair amount of waiting and some repetitive explanations. During my initial inquiry, I was put on hold multiple times which lengthened the overall time needed just to get basic information. While the sales team was eventually able to clarify the features of the software and training options, I found myself explaining my needs more than once, which felt redundant. The standout part was the thoroughness of the product explanation, which was helpful in understanding what I was signing up for. However, the wait times detracted from the overall experience. The sign-up process after purchase was straightforward with well-organized invoicing and clear payment steps. I appreciated that once the contract was finalized, all documentation came promptly without additional delays. The software access was made available as promised with an onboarding introduction session scheduled within a reasonable timeframe. In conclusion, the pre-purchase period showed some inefficiency mostly due to waiting and repeated discussions, but the clarity given during those calls was a point that stood out positively. This made the overall sales approach a mixed experience but functional for getting started.