waiting and repeating parts made the process a bit tiring
So I want to tell you about my experience with this whole sign up and pre-purchase process which was kind of slow. Initially I thought once I sign up, it would be straightforward but there was a lot of waiting for responses and some repeated explanations I had to give to support. The invoicing seemed okay, I got it as expected but getting clarity often took time and some back and forth. Sometimes I wondered if I was missing some step because things felt repetitive. The telephonic support was friendly but at times the pauses on the call or waiting for their reply got a little tiring. Overall I’d say the tools might be good but the onboarding and sign-up experience felt like it could be quicker and smoother. It’s not like I got stuck totally, just that it did not feel very seamless from my side. I might still consider giving them another try but maybe when I have more time in hand.