Waiting and repeating didn’t end, matlab kuch bhi nahi clear hua
Maine WFHI ki support se baat karte waqt kaafi baar apni baat repeat karni padi, par ultimate solution nahi mila. Jab bhi main kisi specific problem par clarity chahta tha, support agent ya toh samajh nahi paata tha ya phir mujhe fir se wo saari baatein batani padti thi jo pehle bhi maine bataayi thi. Yeh repetition mujhe kaafi frustrate kar gaya tha, though support ka tone polite tha. Kabhi-kabhi to mujhe lagta tha ki samne wala banda mera issue genuinely samajhne ki koshish bhi nahi kar raha hai. Waiting time bhi kabhi kabhi zyada tha, jiski wajah se mera kaam delay hota tha aur time waste hota tha. Training se kuch clarity toh mili, par jab main actual calls pe procedure samajhne ki koshish karta, toh vfedback lene ke liye bhi support se baat karna padti thi, jo efficient nahi laga. Database feature thoda complex hai mere liye, aur updates ke baare mein bhi mujhe higher understanding nahi mili. Sign-up aur payment process theek tha, par jab tak main support se help leta raha, lagbhag frustration badh taki thi. Overall, mujhe lagta hai ki jab tak support aur communication mein improvement nahi aata, tab tak user experience aisa hi rahega. Mujhe kabhi bhi lag nahi paaya ki mujhe iss system se full help mil rahi hai.