Waiting and repeated explaination lagta tha
Maine WFHI ka support use kiya during training and initial usage ke dauran, aur mujhe lag raha tha ki yeh thoda frustrating tha. Pehli baat toh yeh hui ki jab main call karta tha, mujhe kai baar wait karna padta tha lambi der tak before kisi agent se baat ho pati. Yeh wait time kaafi bothersome tha, kyunki main jaldi matter discuss karna chahta tha to avoid downtime in my work. Dusri baat yeh thi ki support agent se baat karte waqt mujhe apni problem baar baar samjhani padti thi, matlab fresh start har call pe hota tha jo efficient nahi lagta. Kayi baar woh solutions jo diye gaye woh mere issue ko satisfy nahi karte the, aur mujhe dobara se call karna padta tha. Lekin jo ek achchi baat thi woh yeh ki jab solution finally mil jaata hai, toh wo kaafi sahi aur useable hota hai, matlab support ka outcome thik tha. Toh pura experience thoda tedious laga kyunki repetitiveness aur waiting se time barbaad hota tha, par jo main kaam kar raha tha usse support ne cover zarur kiya. Software mein dialer tools aur database feature sahi chal rahe the, invoicing bhi straightforward tha yehi achha raha. Par support ke practical side se agar dekhun toh patience rakhna zaruri hai aur engine thoda slow lagta hai.