Waiting and repeated calls ruined the billing experience
From the moment I began using the billing system, it became clear that this would be a frustrating process. The waiting time for invoice generation was unreasonably long, causing interruptions in my planned workflow. Repeatedly, I found myself on calls with the support team, having to explain the same issues over and over again without any permanent resolution. Each follow-up felt like starting from scratch, adding to my disappointment. The payment process could have been smoother, but instead, it was mired by unclear instructions and delays. Even after providing all requested details multiple times, the promised automatic verification updates did not appear promptly. This consistent repetition and extended waiting period meant no clear moment came when I felt the billing clicked or worked properly. Overall, it left a negative impression that I hope will be addressed soon.