Waiting and extra steps stood out more than benefits
Compared to other software solutions I’ve used before, the sales and pre-purchase experience here felt a bit drawn out. The sign-up process involved more waiting and repeated interactions than I had anticipated, which was rather tiring. I found myself having to clarify certain terms repeatedly, which was not something I expected with this kind of product. One thing I will give them credit for is that their payment instructions were clear and easy to follow, so I didn’t feel left in the dark during invoicing. However, the initial pitch and demo seemed lacking in comparison to the smoother sales funnels I had encountered elsewhere. It felt like the process could have been streamlined to reduce the repetition and the time it took to get approval. Overall, while the payment side went fine, the steps leading up to purchasing left me a bit disappointed, especially since I value efficiency during preliminary dealings.