Waited thoda zyada but samajh mein bhi aaya
Mujhe lagta tha pehle ke experience se ki sales process bahut tezi se finish ho jayega, par yahaan thoda zyada repetition aur wait tha. Pehle call pe basic details mangi gayi, phir ek aur call mein yes/no type questions repeat hue, aur main thoda frustrate ho gayi thi kyunki mujhe clearly bata nahi raha tha ki agla step kab hoga. Lekin jab finally onboarding start hua, toh training achhi thi aur software use karna samajh mein aaya. Calling tools aur database features bhi theek-thak work kar rahe the, bas sales mein wait karna thoda annoying tha. Payment aur invoicing process mein koi badi problem nahi hui, par clarity thodi kam thi ki kab payment confirmation milega. Support se baat karna thoda lamba chala, par unka response detailed tha. Overall feeling mixed hai — sales pre-purchase stage thoda slow tha, lekin software aur training se jo product mila, wo kaam chala sakta hai agar aap thoda patience rakhte ho.