Waited more than expected, but overall software was okay
Initially I thought using the call dialer and the database features would be instantaneous and smooth with no long waits. However, during the first few days, I noticed the software sometimes took longer to load the data than I had anticipated. Specifically, there was one instance when I had to wait almost a minute before the contacts updated fully, and that slowdown caused a slight disruption in workflow. Apart from that moment, other features like the automatic updates and telephonic support didn’t involve much waiting and were fairly efficient. So while the software met many expectations, the pace at which some data operations happened was slower than I expected and slowed down my work occasionally.