waited but na mila support jab zaroorat thi

waited but na mila support jab zaroorat thi

I was hoping ki jab problems aayengi toh sales support kaafi effective honge but ye baat sach nahi hai for me. Jab software ke signup aur invoicing mein dikkat aayi toh mujhe laga ki samajh mein aa jayega easily but nahi. Baar baar phone uthakar support ko call kiya par ya toh wait karna pada ya unhone jo solution diya wo mere problem pe kaam nahi kiya. Jabhi bhi software update hua, mujhe khud hi check karna pada ki kya changes aaye hain. Expect kiya tha ki sales team ya support team jaldi resolve karenge issues, but that moment kabhi nahi aaya jab mujhe lagta ki sab smoothly chal raha hai. Ye baat thodi disappointing thi, par software features achhe hain, bas support system thoda weak laga mujhe.