Skip to main content

WFHI review

Wait zyada thi, baar baar wahi baat repeat karni padi, na karungi dobara

2 out of 52 of 5Verified purchaseSupport and communication

Wait zyada thi, baar baar wahi baat repeat karni padi, na karungi dobara

Mujhe support se baat karni padi jab ek technical issue aaya tha software mein. Pehli baat toh yeh thi ki mujhe bohot der tak wait karna pada call mein, jo thoda frustrating tha. Jab finally baat hui, toh bar bar wahi cheezein repeat karni padi, matlab apni problem dobara dobara samjhani padi. Lagta tha ki support team kisi aur ko already ye problem batai hui thi, par mujhe har baar details clearly explain karni pad rahi thi, jo bilkul acha experience nahi tha. Support ne toh help ki koshish ki, par itna time aur mehnat lagana mujhe takleef di. Woh support session automatic updates ke baad aaya tha, aur mujhe laga support zyada organised hona chahiye tha ki mujhe baar baar basic cheezein batani na pade. Aise experience ke baad main definitely dobara WFHI ka support use nahi karungi agar koi dikkat aaye toh. Baaki software theek tha, par yeh baar baar repeat karne ki zaroorat aur waiting bardaasht nahi kar paungi.

Shruti JaiswalHaryana, IndiaExperience: Published:
About this verification label

Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

Read the review policy