Wait kar ke thak gayi main yaar, repeated bolo mat
Maine support ko call kiya tha software ke bare mein kuch confusion clear karne ke liye, but baar-baar wahi baat repeat karni padi. Mujhe lag raha tha ki har call pe mujhe pehle se bata hua information sunna padega. Kabhi waiting time bahut zyada ho jata tha, kabhi agent samajh nahi pata ki main kya kehna chahti hoon. Kuch cases mein to mujhe baar baar apni problem explain karni padi, jabki mujhe lagta tha ek baar bolne se samajh jana chahiye. Vo calls kaafi frustrating thi, feeling thi jaise samay waste ho raha hai. Training ke dauran bhi, onboarding flow mein bhi ye issues aaye the. Software automatic updates pe bhi koi clear communication nahi thi, mujhe pata hi nahi chala kab update hua. Telephonic support se toh thoda disappointment hi hua aur priority assistance bhi waise nahi koi khas thi. Overall, mujhe laga ki support aur communication mein improvement ki zarurat hai, otherwise itna time waste hoga ki main frustrated ho kar chhod bhi sakti hoon.