Wait aur repetition unexpected lage par overall support tha theek
Jab maine support call kiya apne dialer issue ke liye, toh sabse pehla surprise yeh tha ki kai baar mujhe apni baat repeat karni padti thi jab tak ek sahi agent milta. Waiting time itna zyada nahi tha, par phone baar baar transfer hona thoda frustrating tha mere liye. Phir bhi jab finally baat hui, toh support team ne patience se mera frustration samjha aur call tools ko adjust karne mein madad ki. Mujhe laga ki thodi aur efficiency ho sakti thi call routing mein taaki main jaldi se apna kaam start kar sakti. Training sessions bhi mediocre lage, kuch cheezein repeat karni padin. Lekin overall, telephonic guidance useful rahi aur invoicing process bhi ajeeb tarah se seamless tha, jo thoda alag laga given the support hiccups. Toh main kahungi ki support thoda better ho sakta hai, par jo mila vo acceptable tha mere liye.