Waisa nahi tha jaise socha tha, lekin kuch faayde bhi hain
Main WFHI se software aur training lene se pehle soch raha tha ki sab kuch seamless aur ekdum ready-to-use hoga, bina kisi dikkat ke. Lekin jab main product ko use karne laga, toh mujhe laga ki sign-up aur invoice system thoda confusing tha, bow ki invoices kabhi time pe aate the, kabhi late. Call dialer tool theek tha, lekin thoda slow response deta tha kabhi kabhi during busy hours. Sales team ne jo training modules diye thay, unme kuch basics theek the, par jaisa expect karta tha waise detailed guidance zyada nahi mila. Mujhe laga tha ki automatic updates se software zyada improve hoga, par updates me kuch hi changes aaye jo immediately noticeable nahi thay. Telephonic support accha tha, support agents ne mera question dhyaan se suna aur samjhaya, par kabhi kabhi language barrier ki wajah se samajhna mushkil tha. Database feature manage karna thoda tough laga mujhe, wo feature thoda better structured ho sakta tha. Mujhe lagta hai ki agar tum apna payment aur sign-up process aur thoda streamline kar lo, toh overall experience better hoga. Toh, ye product thoda mix laga, pura expectations pe nahi tha, but phir bhi kuch kaam ka tha.