Very unclear explanations, couldn't proceed with confidence
I really tried to understand all the details before purchasing, but the explanations given during the sales process were quite confusing. It wasn’t clear what exactly was included with the software and training, and terms were mentioned but not clearly defined. I found myself unsure of how the onboarding would proceed and what kind of support to expect, which made me hesitant to continue. The sign-up and invoicing seemed straightforward at first, but when I had questions, the pre-purchase clarifications were vague and left me with more doubts than answers. Because of this lack of clarity, I ended up not fully confident about using the system or expecting anything from the software. Looking back, I wish there had been more transparent communication, possibly a more detailed roadmap or demo to understand what I was investing in. The entire process felt half-explained which affected my trust. So unfortunately, it didn’t work out well for me due to unclear explanations and I am left unsure about using their services going forward.