Very thorough but missed a quick FAQ or summary
When I first started using the software provided by WFHI, I found that their support and communication channels were quite accessible. The telephonic support helped me locate various features without much of a problem, which was a relief in the initial onboarding stage. Still, I felt the process could have been a touch quicker; for instance, I wished there was a concise FAQ section or an at-a-glance summary of key steps. Navigating the database feature and making calls with the dialer went smoothly once I got used to the interface, but that early-stage uncertainty could have been eased by better upfront documentation. The automatic updates didn’t disrupt my workflow, which I appreciated. Overall, the communication and support made me confident I’d get help if I needed, yet a slight improvement in self-serve guidance would be welcome so that users like me can quickly find the answers themselves without calling in every time.