Very slow process, but software works
My overall experience with WFHI was frustrating due to the long waiting times I encountered during the pre-purchase phase. The initial outreach was smooth, but after that, everything seemed to drag on. I had to repeat my questions multiple times to get the same basic information. Repetitions in communication made me question the overall efficiency of their response system, which might benefit from a more streamlined approach. Honestly, I was relieved when the software itself turned out to be decent. However, the delay in communication and feedback left a sour taste in my mouth. I think there's a significant gap between initial inquiries and efficient resolution, which needs addressing. Despite the software performing adequately, the pre-purchase experience was not what I had hoped for, making it hard to recommend without reservations. I expected a lot more, but I guess I’ll just have to manage the software for now.