Very responsive support, great overall
My overall experience with the training and onboarding was positive due mainly to one specific moment that stood out. While the training materials were mostly clear and well organized, I remember calling the support line just when I got stuck on one part of setting up the dialer system. The response was immediate and the guidance helped me resolve the issue quickly. Beyond that, the ongoing responsiveness of the team was noticeable even if I cannot single out every interaction. The onboarding flow itself was smooth, and automatic updates to the software happened without disrupting my workflow. Signing up and managing invoices was relatively simple, which helped me focus on learning the tool rather than worrying about administrative hassle. The database function integrated well into my practices, and I appreciated the assistance offered when needed. So to sum up, I was quite satisfied with how responsive the people were and that made a big difference in my adopting the system.