Very poor onboarding experience
I really struggled with the training and onboarding process. It took so long just to get started, and at times I felt I was going in circles trying to understand what to do next. The tutorials weren’t straightforward enough, and I kept having to revisit previous steps because the explanations didn’t stick. I was hoping it would be a smoother experience, but it felt more like I was teaching myself rather than being properly guided. Even the calls with support didn’t clear things up much because sometimes I had to wait for a callback or repeated instructions. It’s been frustrating to wait so long before actually being able to use the software effectively. According to what they promised, it should’ve been quicker, but sadly, it wasn’t. Overall, I’m quite disappointed with the onboarding time, and this made me question if I can keep up with the whole program.