Very frustrating: Billing did not suit my working hours at all
I found the billing system really frustrating because it didn’t line up with the hours I actually work. The payment process was fixed in a way that assumed constant usage, but I only accessed the software for a limited number of hours each day. This mismatch caused me to pay for more than I used, which felt unfair and honestly quite annoying. There was no flexibility in billing, and the invoicing reflected charges that didn’t correspond to my actual activity. I reached out to support hoping for some adjustment or alternative plans, but the replies were generic and didn’t address the core issue. For anyone whose work hours don’t fit the usual pattern, I wouldn’t recommend relying on this billing model. It ultimately made using WFHI software more costly than expected and deterred me from continuing with the service.