Very frustrating and time-consuming onboarding
I was really hoping the training and onboarding process would be straightforward and swift, but unfortunately, it felt quite the opposite. The initial setup took much longer than I anticipated, and the training modules were not as clear or well-paced as I needed. I spent a lot of unnecessary time trying to figure things out on my own because the instructions were either lacking or too generic. Even after multiple interactions with support, I did not feel confident about the whole workflow. The dialer and database features remained confusing and did not seem to integrate smoothly during my trial period. Instead of feeling empowered, I ended up feeling stuck and frustrated, wasting more time than I thought was reasonable. Overall, this whole experience felt inefficient and poorly organized for someone just starting out with remote workflow tools, which really disappointed me.