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WFHI review

Very confusing labels, laga sab kuch galat samjha main

1 out of 51 of 5Unverified experienceSupport and communication

Very confusing labels, laga sab kuch galat samjha main

Woh kya hai na, jab mein pehli baar software use karne baithi toh labels dekh ke mera dimag thoda ghoom gaya. Bahut se buttons aur features ke naam thode ajeeb lag rahe the, jaise ki dialer ke options samajh nahi aaye the ki exactly kis cheez ke liye hain. Support ko phone pe call kiya toh unhone kaafi quickly jawab diya, lekin jo shabdon mein wohs explanation di na, wo mujhe kuch clarity nahi di. Aakhir mein, lagta hai mujhe phir se sab cheez ko khud dheere dheere explore karna padega, kyunki labels aur menu options kaafi jumbled the. Training try ki, par wahan bhi terminology toh main samjhi nahi, toh frustration badh gayi. Shayad main hi kuch zyada expect kar rahi thi, par yeh baat main bataana chahti hoon ki agar labels aur wording simple honge toh use karna asaan ban jayega. Support se bat kar ke thoda comfort mila tha, par software ka interface mujhe abhi bhi ajeeb lagta hai.

Vandana AgarwalMaharashtra, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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