Very clear but wished for a bit more hands-on examples
When I first signed up, the onboarding process took me through each step very methodically, from setting up my profile to understanding how to use the calling tools. The training videos were clear and paced well, helping me grasp the basics of managing workflows remotely. I especially appreciated how each feature’s purpose was explained, so I wasn’t confused about where to find the database or how to update contact information. However, I felt like a few more live examples showing real-world scenarios during the training would have been helpful. It would have made connecting the theory with actual workflow situations easier. I also noticed the automatic updates kept the software running smoothly without much input from my side, which was reassuring. Overall, the clarity was excellent but sometimes I wished for a more interactive, example-driven approach as I went through the initial training sessions.