Verdict: wouldn't use again
After spending time with the software, I can say that it simply did not work for me as I had hoped. Accessing the software itself was fraught with issues from the start. Even after initial setup, I often needed guidance to understand features that should be inherently clear. I found myself going back to support more than I expected because the documentation didn’t quite cover key aspects I kept needing. The calling tools were unpredictable and unreliable, causing interruptions during tasks. After several attempts and follow-ups, it didn’t get easier or more intuitive. Telephonic support was of limited help; sometimes I felt I had to guide them through my issues just to get temporary fixes. The automatic updates sometimes altered settings unexpectedly, adding confusion. Even in reviewing the software weeks after, I’m convinced I will need help again next time or better yet look for alternatives. The sign-up and invoicing were not complicated, but that small ease didn’t make up for the overall experience. I had hoped this would simplify my remote workflows, but it hasn’t, so my verdict is clear: I wouldn’t use it again.