1 out of 51 of 5Verified purchaseSales and pre-purchase
Verdict: The Steps Did Not Match My Initial Expectations
Reflecting back on the sales and pre-purchase phase, I think the process didn't match what I thought it would be. I was expecting an easier onboarding with immediate access to the calling tools, but it took longer to get through the database setup and training details. The software updates seemed to complicate some workflows, not simplify them as I hoped. Telephonic support was available but sometimes felt generic rather than personalized, which was a bit frustrating. Overall, the experience did not align with my initial assumptions, making me question if this was the best fit for my needs.