4 out of 54 of 5Verified customerSupport and communication
using support got better results than before
So I’ve tried some other remote work software before and this one feels better for me in terms of support. It’s not perfect though – sometimes I had to figure out things on my own because the telephonic help wasn’t immediately available. But compared to what I was used to, these guys’ system for handling questions is more straightforward and user-friendly. Invoicing and payment are less of a hassle now which makes the whole process smoother. The automatic updates also run quietly in the background which is cool. Overall, not flawless but I feel like I get better support than previous services I’ve used, and that means a lot.