3 out of 53 of 5Verified customerSupport and communication
Useful Support, With Some Hiccups
I had mixed feelings about the support and communication when I first signed up. On the positive side, I found the telephonic support quite responsive and helpful for basic questions — the team was polite and explained things clearly. However, when it came to more specific issues about the dialer settings, it took a bit longer to get the information I needed. It wasn’t always easy to find the right documentation on the portal, which slowed down my progress during onboarding. Despite that, the priority assistance did speed things up once I escalated my queries. Overall, the mix of straightforward help and occasional confusion made the experience balanced, and I think with some tweaks to the help resources it could get much better.