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WFHI review

Useful support, par thoda zyada follow-up ki zarurat thi

4 out of 54 of 5Verified customerSupport and communication

Useful support, par thoda zyada follow-up ki zarurat thi

Maine expect kiya tha ki software setup zyada tar ek baar ka process hoga, jisme initial training ke baad mujhe zyada help nahi leni hogi. Lekin real mein, support kaafi bar contact karna pada, kyunki setup ke dauran kuch features samajhne mein thodi confusion thi. Jo support mila, wo helpful tha, unhone patiently explain kiya aur queries solve ki, par mujhe laga ongoing assistance ki zarurat thodi zyada thi jo shayad mere initial expectations ke against thi. Dialer aur database features for example, setup ke baad bhi kabhi kabhi doubts aaye, jinhe phone pe support team ne handle kiya. Payment process achha tha and invoices clear aaye, but overall mujhe thoda zyada lagta hai ki software ke kuch aspects ke liye continuous help jaruri hai rather than ek baar ka kaam. Phir bhi, main kaafi satisfied hoon kyunki support ne kaafi assist kiya.

Namita IyengarChhattisgarh, IndiaExperience: Published:
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