2 out of 52 of 5Verified purchaseSupport and communication
Useful only if you don't mind multiple calls for help
The support process felt quite disorganized and didn’t follow a logical sequence. If you’re someone who wants quick resolutions with clear guidance, this might not suit you very well. The initial call usually requires you to repeat information several times, and there’s no smooth handover between departments. For people patient enough to keep explaining themselves and chasing answers, it might be manageable, but otherwise it’s exhausting. The wait times and abrupt changes in instructions made it feel like I was starting from scratch each time I called. Overall, the support was functional but lacked a sensible order that you would expect in such setups.