Useful info was there but navigation was inconsistent too
When I looked for support information and resources, I found that the WFHI software had a reasonable amount of guidance available. There were help sections and some telephone support which could clarify technical issues when called. That was helpful because some of the dashboard settings and features like the dialer needed explanation. On the downside, the layout of the help topics wasn’t always intuitive, so I sometimes had to spend extra time searching for the right instructions or explanations. The software updates also occasionally changed some menus or options, which meant I had to get used to new setups repeatedly. While support was reachable, getting specific answers took a bit of back-and-forth because the system didn’t offer fully integrated FAQs or tutorials that matched recent updates. In summary, there was good support and useful information, but finding it wasn’t always straightforward, which balanced out to an average experience for me.