Us moment ne feedback dena mushkil kar diya tha
Jab main sales team se contact kar raha tha purchase ke liye, tab mujhe thoda confusion hua tha unke procedure mein. Wo samajhna thoda mushkil tha ki invoice aur payment ke process ke liye mujhe kitni help milegi ya mujhe kitna khud karna padega. Ek taraf to unka response time theek tha, lekin mujhe lagta hai ki jab maine thode extra questions kiye, toh unke jawaab thode robotic lage. Mujhe wo clarity nahi mili jo main expect karta tha, especially jab software ke features aur updates ke baare mein detail chahiye thi. Shayad next time mujhe assist lene ke liye zyada patience rakhna padega, ya phir main khud zyada research karunga. Training aur onboarding tools to theek the, par sales aur pre-purchase interaction mein wo moment jab mujhe realize hua ki mujhe zyada support chahiye hoga, thoda frustrating tha. I wish ki procedure thoda zyada friendly aur transparent hota tab shayad main confidently repeat kar sakta.