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WFHI review

Updates ke saath time lag gaya, support theek thaa

2 out of 52 of 5Verified purchaseSupport and communication

Updates ke saath time lag gaya, support theek thaa

Software ke updates ne mera thoda waqt liya, kyun ki kabhi kabhi woh expected tarah se smoothly apply nahi hote the. Jab main support se baat karne ki koshish ki, toh unka response time itna fast nahi tha jitna main chah rahi thi. Call karne ke baad bhi kabhi delays hote the, jisne meri daily workflow ko thoda disturb kiya. Wo positive baat yeh hai ki jab mujhe unki guidance mili, toh woh kaafi detailed thi, jo mujhe samajh mein aaya. Billing aur payment related inquiries ke liye bhi process standard tha, par kisi rapid resolution ka experience nahi mila. Dialer aur database features ki taraf se koi bada issue nahi tha, woh kaam theek kar rahe the par jab problem aayi, toh response time se thoda irritation hua. Overall, main samajhti hoon ki thoda patience rakhna padta hai aur technical glitches ke waqt support se kuch waqt nikal kar baat karni hoti hai, warna experience thoda frustrating ho sakta hai.

Kavya ParabLadakh, IndiaExperience: Published:
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