Skip to main content

WFHI review

unsure if i would go through training again

2 out of 52 of 5Verified customerTraining and onboarding

unsure if i would go through training again

When I first started the training, things seemed okay for the basics but as soon as I tried to do something that didn’t go as planned, it became clear that the system struggled to handle errors well. The response given to troubles was inward looking and somewhat slow, which made me hesitate to go through the entire process all over again. The onboarding felt rocky especially with the transitions that didn’t update the tracking properly. I did find that the automatic updates generally worked well, that was one positive aspect. I found the materials sometimes too generic and not very interactive which didn’t help when I got stuck. Overall the experience was not as smooth as I hoped and if I had the choice to do the same training again, I might think twice. Having better error management or more responsive support would help significantly. The invoicing and payment process was essentially fine and didn’t add to the frustration but the daily challenges in training have made me wary of repeating it.

Nivedita BanerjeeKerala, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy