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WFHI review

Unsure if I'll call support again next time

2 out of 52 of 5Verified purchaseSupport and communication

Unsure if I'll call support again next time

I'm feeling pretty doubtful about needing support again after this experience. Although the people on the line tried their best, the responses were often slow and not very clear. Waiting for answers was frustrating. The communication felt disjointed and I left most calls still needing to figure out what to do next. I think the priority assistance helped a bit once, but even then I wasn't fully confident that the issue was resolved. The database feature works okay on its own, but whenever I had technical questions, support didn't provide much reassurance. This has me thinking I might avoid relying on them next time if I can. Overall, support left me wanting more — less hassle and quicker, more useful answers would really make a difference if I use WFHI again.

Nagesh MohantyTamil Nadu, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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