Unsure but hopeful after initial sales chat
My first interaction with the sales team left me feeling somewhat neutral, with a mix of positives and drawbacks. On the one hand, the sign-up process was smooth and the invoicing clear, which made starting out straightforward. The sales representatives answered my initial questions patiently and helped me understand the different features available. However, there were moments when the explanations felt a bit rushed, especially regarding some of the more technical aspects like the database feature and dialer integration. I ended up needing to review training materials on my own to fully grasp those points. Because of this, I'm not completely confident that I won’t need further assistance the next time I engage or subscribe. I appreciated their willingness to provide telephonic support during onboarding, but I am a bit skeptical if that level of support will be consistent moving forward. Overall, the experience was balanced: I’m encouraged by the professionalism but cautious about potential gaps in ongoing support. If I decide to continue, I will probably reach out again to sales or support for a clearer breakdown, especially about updates and workflow setup. This mixed feeling is not discouraging, though—it just means I have realistic expectations going forward.