Unsure but cautiously optimistic about sales process
I have to say, my initial feeling about the sales and pre-purchase experience was a bit uncertain. At first, the communication seemed promising, and the sign-up process was okay. However, as days passed, I noticed some delays in getting information I expected, which led me to think maybe things weren't as smooth behind the scenes. On the other hand, when I reached out for clarification, the telephonic support was polite and somewhat helpful, though not always immediately available. I'm not sure if this inconsistency is usual or just my experience. I'm also thinking that the database and calling tools might require some getting used to, which could affect how I proceed. Overall, I feel a bit on the fence about whether I want to continue fully adopting the service because of these mixed behaviors, but I'm open to seeing if things improve. It’s like waiting to see if the positives outweigh the negatives over a longer period.