Unsure at first due to ongoing setup requirements
I felt a bit uncertain purchasing the software and training service because the setup required continuous effort rather than a one-off fix. Some parts of the initial sales and onboarding felt like setting a foundation, but I quickly noticed that using the database and dialer tools needed regular adjustment as updates arrived automatically. This meant that while the sign-up and initial training were quite direct and straightforward, the actual use of the software demanded ongoing learning and occasional support calls. The invoicing was clear and timely, which was reassuring, and the payment process was smooth. However, the need to keep adapting to updates and workflows meant it was not just a single installation or a fixed training course. For users expecting a quick start and forget solution, this might be uncomfortable. However, those aware they will spend time mastering the setup and willing to engage with continuous improvements would find this system more suitable. My feeling remains mixed because of these ongoing demands despite good initial support.