2 out of 52 of 5Unverified experienceSales and pre-purchase
unresponsiveness mujhe kaafi hairani hui thi
Jab main software aur training ke liye contact kiya, tab mujhe laga tha ki response time better hoga. Maine unko kai baar emails aur calls kiye, lekin waise timely jawab nahi mila jaisa maine expect kiya tha. Mujhe laga tha ki unka sales staff zyada proactive hoga aur queries ko jaldi address karega, par aisa nahi hua. Ek baar phone pe baat hui, jisme unhone thode basic information diye, fakat follow-up mein thodi der hui. Ye sab kuch mujhe kaafi surprising laga kyunki website par to clarity aur professionalism ka impression tha. Is tarah ke delays se onboarding process thoda slow ho gaya mera.