1 out of 51 of 5Verified purchaseSales and pre-purchase
Unnecessary steps in registration stood out
The sign-up process for WFHI was longer than anticipated, with several steps that seemed out of logical order. First, I was asked for extensive information before even seeing the software interface, which was confusing. Then the invoicing details came before confirming account setup fully. Also, payment options were presented only after multiple form pages were submitted, which disrupted the flow. It felt like these steps could have been streamlined for better user experience. Technical support was responsive but did not offer much guidance on this sequence. Overall, the disjointed order in sign-up and payment stages was the most noticeable issue during my initial experience.