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WFHI review

Unlikely to try this onboarding again

2 out of 52 of 5Verified purchaseTraining and onboarding

Unlikely to try this onboarding again

The training materials covered the basics, but I felt the order of the steps during onboarding wasn’t very intuitive for me. For instance, I was asked to dive into the database setup before fully understanding the calling tools, which led to some confusion later. A more gradual approach would have helped. I appreciated the automatic updates feature though, which kept me informed without much effort on my part. However, the sign-up and payment process felt a bit rushed, without a clear overview of what each step involved. While the telephonic support was reachable, I didn’t find the immediate guidance during onboarding very helpful overall. Given how the process felt a little scattered, I probably wouldn’t choose the same training flow again, though the software itself has some benefits worth exploring with a different order.

Sanchita SidhuKarnataka, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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