Unlikely I’d go through this again
You have to understand that the communication and support you provide are not quite up to the mark. When I encountered issues with the calling tools and the dialer, the help I received was minimal and often delayed. If I ever need help again in the future, I am not confident your telephonic support will be any better. The onboarding process was confusing, and many times I was left waiting for responses or updates that never arrived promptly. While the database feature itself is fine, the training and support surrounding it were lacking. The sign-up and payment went smoothly enough, so I’ll give credit there, but honestly, that’s about all I can say positively. Without better support, I doubt I’d choose to invest my time with you again. If you want to retain users, seriously rethink how you manage and communicate during onboarding and beyond.