unka support lene mein kaafi time lag gaya
Bat ye hai ki jab maine wfhi ki telephonic support contact kiya toh mujhe kaafi wait karni padhi jo thoda frustrating tha. Pehle toh lag raha tha ki qora koi help milegi jaldi, par voh process bahut slow tha aur baar-baar call transfer hua. Mujhe lagta tha ki support team thoda zyada confident hote toh meri problems jaldi solve ho jaati. Training aur database feature ke bare mein mainne thoda guidance maanga tha par end mein mera confidence jyaada nahi bana, kyunki sab clear tarah se samjhaya nahi gaya. Invoice aur payment nagar kiya tha, wo toh thik thak chalta raha, par communication itni shaandaar nahi thi. Overall, mujhe lagta hai ki support process mein jitna time laga uskaafi unnecessary tha aur is wajah se mujhe software use karne mein utni rahat nahi mili jitni thi expect. Ye cheez main surely complain karungi agle session mein.